Shipping Policy

The Product(s) will be shipped within 10 (ten) working days of order confirmation. We deliver Product(s) to the European Union and the United Kingdom.

The ready-to-ship date will be confirmed in the order confirmation. Delivery date will not exceed 30 (thirty) days unless you specifically agree to a later date. In case you do not accept and/or fail to take delivery of the Product(s) following a minimum of 2 (two) delivery attempts by us or the carrier appointed by us, you will be informed of the possibility to pick-up your ordered Product(s) at the place indicated by us within the next 7 (seven) business days. If this period expires without the ordered Product(s) being collected, we will refund you less the reasonable additional costs incurred by us (e.g., storage costs).

For questions regarding order, you can reach out to us at: help@alpinestarsrsrveu.com