Refund policy

To return the Product(s) following the exercise of your right of withdrawal, we will send you a shipping label through email or chat for returning the product to our warehouse. You will then have to return the Product(s) without undue delay and, in any event, not later than 30 (thirty) calendar days after the date on which you notified your decision to withdraw from the contract of sale. The deadline is met if you send back the Product(s) before the period of 30 (thirty) calendar days has expired.

You must return the Product(s) in their original package. You must include all accessories, and user manuals that came in the same package. Where a Product has been purchased as a part of a bundle of multiple Products, all multiple Products within that bundle must be returned. Please treat the Product(s) with reasonable care and return them in the condition that they were delivered to you. Please pack the Product(s) securely and make sure that your order number is clearly visible on the outside of the parcel.

The cost of returning the Product(s) will be borne by the Company. 

Initiate your return or exchange here

 As a consequence of the exercise of your right of withdrawal, we will refund all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and, in any case, within 14 (fourteen) calendar days of receipt of our receiving the Product(s) back or of your suppling evidence that you have sent back the Product(s), whichever is the earliest. The refund will be confirmed by email. Refund will be carried out using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise. In any event, you will not incur any fees because of such refund.

 In case of withdrawal, you will be solely liable for any diminished value of the Product(s) resulting from your handling of the Product(s) other than what is necessary to establish the nature, characteristics, and proper functioning of the Product(s). In this case, we reserve the right either to reject your return and decline to refund or to deduct from those payments to be refunded to you reasonable repair or other similar direct costs that we have incurred, subject to applicable law.